Market Lane Coffee Podcast

Water for brewing coffee

In this episode, Einar and Jason discuss the importance of water chemistry for brewing coffee, and introduce a coffee tasting exercise for Market Lane staff.

But first, Babycino! - At Your Service Part 4

In the last one of the series, Einar talks to Fleur and Jason about how Market Lane started, how to taste coffee, and *Sparkles*

Join the queue - At Your Service Part 3

Today Einar and Jason introduce James Hoffmann, and in particular a blog post he wrote about the disconnect that can happen between baristas and the experience of their customers. Listen in to find out more. 

At your service - customer service training part 2

Jenni and Einar sit down and discuss some techniques for making customers' experience special. Specifically remembering names, and some great techniques on how to do so.

At your service - customer service training

I sat down with Jenni and Einar to talk about what customer service means to us, including some of the ways we can give great customer service at Market Lane Coffee

Wholesale Q&A

I sat down with Tyson and Christian to talk about what Market Lane does for its wholesale customers, what it means to be a  wholesale customer, and some of the challenges.

New Products July '19

Fleur and Jason chat about a few new products. Jason's new book, our new Kinto travel cups, the updated kits, and getting Breville grinders back in. 

Ethiopia - Staff briefing

Jason and Milla talk about Market Lane's upcoming Ethiopian coffees, and their recent trip to Ethiopia, at a staff meeting presentation.

Kenya - Staff briefing with Aislinn

Aislinn hosted a presentation on Kenyan coffee, how we buy it, and which lots we have bought. Some Q&A with the staff at Market Lane. 

Hello Kenya

Milla, Aislinn and I talk about Kenyan coffee. We're releasing a new coffee called Ngamba, and we talk about production, the landscape, and how coffee in Kenya is traded.